IT Helpdesk Manager (m/f/d)

We are looking for you as a IT Helpdesk Manager (m/f/d) at our headquarters in Augsburg.

Hosokawa Alpine is internationally renowned for high-quality, durable machinery and equipment. In our two business areas of mechanical processing technology and film extrusion, we are on a par with other world-class companies. With over 120 years of know-how and excellent expertise, we know how to provide our customers with the most efficient and best solutions in numerous industries. Complex films, which are required for many of our everyday products, or finest powders or high-quality compacted material in the pharmaceutical, chemical, mineral, food and recycling sectors - in all these fields, Hosokawa Alpine is a one-stop supplier covering all process steps and services. With our approx. 800 employees, we rely on resource-saving and sustainable technologies made in Germany and ensure maximum customer satisfaction. Global presence, successful growth combined with a future-oriented way of thinking, flat hierarchies and short decision-making processes, long-term partnerships as well as varied tasks in special machine construction - that is Hosokawa Alpine.

Your tasks:

First level support by assisting with difficulties and fixing errors
Installing and configuring IT hardware as well as rolling out mobile devices for mobile work
Assistance with IT team projects
Optimization and development of the IT helpdesk

All this appeals to you and you are interested in becoming a part of our company? Don't wait any longer and send us your application now.

Your profile:

Successfully completed training as an IT specialist in system integration or comparable training. Lateral entry possible with relevant professional experience
Solid knowledge of Microsoft operating systems, ideally experience with service hotlines and/or ticket processing
Fluent German and basic knowledge of English
Helpfulness and service orientation as well as the ability to work in a team

What we offer?

Attractive conditions in accordance with the collective agreement of the Bavarian metal and electrical industry
Appreciative working environment with open communication
Modern canteen subsidized by the employer
Flexible working time models
Generous opportunities for remote work
Resources for individual development at our Alpine Campus
Company pension scheme and subsidized retirement benefits
Parking spaces and good connections to public transport
Corporate benefits

Sounds interesting? Apply online using our online application form.

We look forward to speaking to you soon!